iTunes Album Art

I really don't understand how iTunes matches (or not) album art.

Here's the iTunes store:

Besides being awestruck at the price ($16.95!!!?? I can buy the CD for $11, why would I pay $17?), I note that it shows the correct cover for the album.

Yet when I ask iTunes to download the artwork for the CD I've ripped, it shows the following:

For some reason it imports the cover for The Complete Led Zeppelin. I've tried renaming the album to all sorts of variations (in the example I've exactly matched the album you can buy on iTunes), yet it won't pick the right cover.

This happens with many different albums. And it's the only way to put an album cover in the iPod database. You can't put your own artwork in that database. The alternative is to tag each track with an album image (which is what happens if you set the album artwork via the Get Info dialog box).

People have been complaining about this for years. I don't suppose I really expect Apple to listen to its users though.

iPod registration Woes

My wife just bought her first iPod. A refurbished 16GB latest gen Nano in bright orange.

First thing to do, of course, is download iTunes. I know Apple want you to download the latest version, but would it hurt to put a copy of the installation files on the iPod. We only got broadband a year ago, and the new people down the street can't get anything but dialup (as the exchange is "full"!! We're just outside the suburbs.) 95MB can be a lot on a slow connection.

First thing iTunes wants to do is register. This is her first Apple product, so fill out the registration screen. It says use email address for user ID, and fill in lots of other fields, including secret question.

"That username is already in use. If it's you, then login." (paraphrased).

OK, we realise she registered with Apple when ordering the iPod. Start the whole process over again, and login this time.

"Sorry, there's not enough detail with that account, you'll need to fill in some more data" (paraphrased again), and here's a link to open in your browser.

Now we're at a login screen on the Apple website, wishing we didn't have such a long email address to use as a login name. Log in again, and we find that it now wants a secret question and answer (didn't we do that already?)

Having done that, it's back to iTunes, to try and log in again. At last it accepts it and we're in.

Now, if we want to get album artwork or podcasts, you need to have an iTunes store account. (We'll probably never buy a song from iTunes. Almost all the music we get is on CD.) So here's another registration screen, which (as far as I know) needs a credit card even if you never plan to spend a cent.

OK, plug in the iPod at last (we really wanted to have this charging for the last hour).

And what do we get? Another #%$$% registration screen!!! We just want to load on a few songs and try playing them!

There were other problems as wll along the way, as she's not really tech savvy, so it was some hours getting going, compared to your normal drag and drop of folders and files on the average non-Apple MP3 player. But that's part of the price with going "iPod". However, this registration business could do with some streamlining.

Apple fails to fix iPod safety issue!

I got an iPod a few years ago. At the time there wasn't a lot of choice, it was pretty much the only MP3 player with an 80GB disk. But I was pretty much happy with it. It was a nice player and worked well (once I replaced the earbuds), with lots of space so I could put everything I wanted on it and still have half the space to use as a USB drive.

But there were a few niggling issues, one of which I came to realise was a serious safety issue. So much so that I wonder how many people it has killed.

The iPod has no Play Queue! If it's currently playing x, you can't set it to play y when it finishes.

Instead, the iPod has its "On-the go Playlist". A fraction of the functionality of a proper Play Queue, and much more awkward to use.

This is how the On-the-go playlist works:

• Navigate to Podcast, Track, Album or Artist.
• Press and hold centre button until the screen flashes (tracks are added on to the playlist).
• Repeat as required.
• Now, to start playing the playlist, navigate to the playlist.
• Press play.

Not too tedious, I guess. But what do you do if you don't want to interrupt your current track or album? (You can probably tell I'm stuck in a past age, I listen mostly to albums, with tracks that can exceed 20 minutes, and rarely play single tracks or use shuffle.)

Say I'm listening to Jethro Tull's "Thick as a Brick" (44 minutes, one track), when I realise I need to drive somewhere. I know the album will finish before I get there, so I'd like to queue up some more music. Well, damn! If I'd thought to put Thick as a Brick on a playlist, then I could add to that playlist. But who's going to do all those steps above, rather than just finding the album and pressing play. I can't change to playing via playlist without losing my place in the current track.

You can see where this is going.

So here's what I imagine most people will do. Drive off. When the album finishes, fumble with the iPod to select some more music and start it playing. (Hopefully at some traffic lights, if convenient). Now, I'm not going to own up to that in case my insurance company is reading, but seriously, that's going to be happening a lot. And this is probably worse than using a phone while driving. How many accidents has this caused?

The solution? Simple. Apple just needs to change the iPod to use a REAL Play Queue, or at least make it a configurable option. It shouldn't lose any functionality, and will make people like me a lot happier. (It really annoyed me when I found out after purchasing that the iPod didn't have a Play Queue!)

Here's how it should work:

• Navigate to podcast, track, album or artist (or album under coverview, another bug).
• Click the centre button to clear the Play Queue and start playing the selection immediately, or
• Press and hold centre button to add to the current Play Queue (and start it playing if the queue was empty).

Done! No navigating to find the Playlist (though you can if you want to save the Play Queue as a Playlist or edit the play queue). And you can always add to the queue.

Now why the hell can't Apple fix this, and Save Lives!